Lanes Lettings is committed to safeguarding the privacy of the users who visit this website.
This policy relates to the Lanes Lettings website www.laneslettings.co.uk only, and explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
The information we collect
You do not need to provide personal information when browsing the publicly accessible area of this website. However, when you contact us we ask you to provide personal information such as your name and email address, so that we can respond to your requests for information .
This website uses cookies.
Where used, cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you. They are not used to collect any personal information.
You can deny the use and saving of cookies by accessing your browser settings. However, please be aware that turning off cookies may result in a loss of functionality when using a website.
How we use this information
Google Analytics stores information about:
- the pages you visit on our website
- how long you spend on each page of our website
- how you got to our website
- what you click on while you’re visiting the website
Google Analytics does not collect or store any data that could be used to personally identify you. We use Google Analytics data to make sure that the Vital Hike website is meeting the needs of users and to also make improvements to user experience.
Otherwise, we may use your information to:
- process an enquiry you have made
- to carry out our obligations arising from any contract entered into by you and us
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We will not sell your information to any third parties. We will share your data if we are required to do so by law – for example to prevent fraud or another crime.
Where we store your personal information
The information we collect from you is stored on computers and servers based in the United Kingdom. However, our suppliers may host, transfer, or process data in other countries through third parties that manage their services. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: enquiries@laneslettings.co.uk
You also have the right to request:
- information about how your personal data is processed
- a copy of that personal data
- that anything inaccurate in your personal data is corrected immediately
How you can access and update your information –
Our registered office address is:
11-13 Clevenden Crescent
Glasgow
G12 0PB
If you have any questions in relation to this privacy policy please contact us at enquiries@laneslettings.co.uk
